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Garden waste collections resume from Monday 11th May

Brown wheelie full of garden waste

As you are aware, due to the Covid-19 pandemic and the resulting staff shortages, the garden waste collection service was suspended in order to prioritise key kerbside collection services such as refuse, food and clinical waste.

The situation is now improving and more staff have been able to return to work, so we are pleased to inform you that we are now in a position to re-instate the garden waste collection service.

The service will restart from Monday 11th of May, so please put your garden bin out by 7am on your usual collection day/week, as you did prior to the suspension of the service. Check your collection dates online if you are not sure of when to put out your brown bin: https://www.tmbc.gov.uk/do-it-online/miscellaneous-forms/refuse-and-recycling-collection-dates

Additional garden waste

We understand that you will have more garden waste than usual. However we will not have the capacity to collect extra garden waste, so we can only take the waste contained in your subscribed bin(s). This means we are more likely to be able to complete all collection rounds on a daily basis so that everyone gets their scheduled collection. Please don’t overfill or compact the waste in the bins, as we may not be able to empty them.

Subscriptions

Your subscription will be automatically extended to cover the three collections we were unable to carry out for you. We are sorry for any inconvenience caused.

Please help spread the word about the service restarting, particularly if your neighbour may not have seen this email or have access to our website – observing social distancing guidelines, of course!

Many thanks for your patience & understanding at this time – TMBC Waste Services Team

FAQ’s

What will I do with the extra garden waste I have stored in my garden?

You can feed the stored waste into your brown bin gradually over the coming weeks, or continue to home compost it.

Can I put out extra bags of garden waste with my bin?

We cannot accept any additional bags next to or on top of the bin. This is to ensure that we have capacity to collect from all our garden waste customers over the coming weeks.

Can I have a bonfire to burn my garden waste?

At this time it is far more likely that the smoke from any bonfires lit will impact neighbours who are either abiding by Government advice to stay at home, are self-isolating due to existing health problems or are key workers on downtime. We would therefore urge all residents to be considerate and think twice about the need to light a bonfire at this time in order to prevent the smoke affecting neighbours. More guidance at https://www.tmbc.gov.uk/services/environment-and-planning/pollution/nuisances/bonfire

When will the Household Waste & Recycling Centres open?

Please check Kent County Council’s website for more information https://kccmediahub.net/be-responsible-with-waste-this-easter-bank-holiday745 or check our updates page https://www.tmbc.gov.uk/extreme-weather/waste-service-updates

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